This agreement (referred to herein as “Agreement”) is made between Five Star Wholesale (sometimes referred to interchangeably on this Website and herein as “Five Star Wholesale”, “we”, or “us”), a Florida Corporation, and the user of this Website. The aforementioned “user of this Website” refers to any individual or entity viewing, browsing, or purchasing from this Website, and shall also refer to any individual or entity viewing, browsing, or purchasing from this Website in his, her, or its capacity as an agent, representative, or principle on behalf of some other individual or entity (sometimes referred to herein as “User” or “you”). User accepts and enters into the terms of this Agreement by any instance of use of this Website; that is, the User accepts and enters into this Agreement by viewing or browsing any portion of this Website or by purchasing from this Website. The terms and conditions set forth herein apply to this Website, including the Home page with domain name www.5starnow.com and any web pages or sub-pages associated or affiliated therewith with any sub-domain names stemming from www.5starnow.com (all pages collectively referred to herein as the “Website”), and the products for sale on the Website as advertised (referred to herein as “Products”).
If you place an order for one or more Products from this Website and any of said Products is out-of-stock or otherwise unavailable, Five Star Wholesale will, as a courtesy, attempt to contact User once, either via phone, with any phone number provided by User, or via e-mail, with any e-mail address provided by User, to notify User of the unavailability of such Product(s) and to allow User to change the order. If we are unable to speak directly with User via phone or if we do not receive a response to our e-mail, we will remove the out-of-stock products from your order and ship the remaining Products. Five Star Wholesale is not responsible for any delays in shipment for Products that are out-of-stock at the time the order is placed. User may request changes that User would like to make to User’s order by emailing Five Star Wholesale at firstname.lastname@example.org. Five Star Wholesale will make reasonable efforts to change the order in line with User’s request, but does not guaranty that said changes will be made.
Five Star Wholesale retains the exclusive right to refuse or cancel any orders for any reason it deems. In the event that Five Star Wholesale has elected to refuse or cancel an order, Five Star Wholesale will notify User of its election, and if User has already been charged for the purchase, Five Star Wholesale will immediately issue a credit to User in the amount of the charge.
Customers must provide Five Star Wholesale with a physical mailing address for delivery of products. After shipping an order customers will receive an automated email stating that their order has been shipped, including a tracking number. Free Shipping available on most items. Five Star Wholesale retains the right to deny Free Shipping on whichever item/s it chooses. All orders ship within 1-2 business days. This does not include national holidays. All delivery dates are estimates and are not guaranteed.
Five Star Wholesale accepts Master Card, Visa, Discover, and American Express for payments made by standard credit card. Five Star Wholesale also accepts payments via Paypal, and via Amazon Payments. User will hold harmless Five Star Wholesale for any damages or injury caused by delays in order processing or delivery due to declined credit cards. Five Star Wholesale will only begin to process an order after the payment clears for that order.
We do not ship orders COD, and we do not offer credit terms or accept Net 30 credit accounts. Five Star Wholesale will only begin to process a purchase order after the written purchase order is received (via e-mail, or standard mail).
Florida consumers will be charged Sales Tax in the amount of 7%. Sales tax will be waived for wholesale orders purchased for resale only. User must email a copy of their Current Year’s Florida Resale Certificate in order to be eligible for tax-free purchasing. Please email certificate to email@example.com
We offer wholesale pricing on select items. No special account signup required. Please check to see if your desired product is offered wholesale. Please feel free to send an email to firstname.lastname@example.org if you would like further information on any product.
Five Star Wholesale does not have any obligation to allow any returns or issue refunds or store creidts unless products are defective, not as described, or the customer receives the wrong product. Refunds for Five Star Wholesale products must be approved using the Five Star Wholesale RMA system. Customers must first receive an RMA before returning any products. If the customer does not apply for an RMA within 14 calendar days from the delivery date, the RMA will not be issued and no returns will be accepted.